Senior Program and Services Manager, Central

OVERVIEW:

The Alliance Canada is a vibrant, growing evangelical denomination, committed to serving Jesus and His mission. With a dedicated team of over a thousand, the Alliance Canada supports hundreds of affiliated local churches across Canada as well as active global outreach ministries in approximately 40 countries.

MISSION:

To faithfully serve the Alliance Canada to the Glory of God as we strive to be Christ-centred, Spirit-empowered, and Mission-focused movement in everything we do.

We work to fulfill our mission through making disciples, multiplying churches in Canada, and ministering to least-reached people groups around the world. Whether serving in a Canadian suburb or in a remote mountain village in Asia, our goal is to live on mission with God through equipping our churches and workers.

SPECIFIC DUTIES AND RESPONSIBILITIES

As a member of the Senior Management team, this person will exemplify Alliance Canada’s code of conduct in leading and working with their team to collaborate with other staff in our office and with our National and International ministries to fulfil the following:

• Leads Central Services Hub team by:
  • Selecting, coaching, development, guidance, support, and direction
  • Developing and executing a specific team strategy and plan to support Alliance Canada’s Mission and strategy
  • Managing assigned budget and resources
• Coordinates Donor Relations (Direct, Indirect, other funders) through:
  • Ongoing Communication and engagement with donors
  • Planning and Executing donor campaigns
  • Transactional processing of donations

Accountabilities

• Manages the Operations including:
  • Facility use, meeting spaces, supplies, cleaning, and maintenance.
  • Event planning for hosting between 10–100 guests including travel, accommodation, food and hospitality.
• Applies Process and Project Management methodologies by tracking key initiatives to optimize processes and increase our effectiveness.
• Manages policy documentation relating to multiple levels within denomination
• Supports Safe Ministries administratively.
• Cultivates strong working relationships with external contacts including Consultants, Vendors and Lawyers
• Accepts and handles other duties as needed or assigned.

Required Qualifications

• A bachelor’s degree in administration, related field, or equivalent experience.
• Understanding of all areas being supervised, in-depth knowledge and minimum 5 years experience in one or more of those areas
• Proficiency with software tools such as Office 365 and Rock RMS.
• Canadian Citizen or Permanent Resident legally authorized to work in Canada
• Current member (or working towards membership) in an Alliance church
• In agreement with Alliance Canada’s vision, mission, and our official statements.
• Fluent in spoken and written English

Preferred Skills and Experience

• Quality of spirit reflected in a growing relationship with God
• Office Management and Supervisory Skills
• Strategic thinking, planning, process, and project management
• Excellent relationship building and communication skills (presentation, written, verbal)
• Change Management (lead, communicate, engage, resolve conflict, support)
• Alliance Church and Denominational experience

Location and Travel Requirements

• The work location is at our Mississauga office Tuesday through Thursday with an option to work from home Monday and Friday.
• Some travel is required for meetings and to support large gatherings.